Who cares about indoor environmental quality, or as the experts dub it, “invironmental” concerns? Apparently everyone - including those who actually live in apartments. In fact, most residents are very acutely aware of indoor air quality even if some property managers are not. Certainly managers cannot control everything – as people will be people – but they can have a major impact.
We do have lots of time to notice what’s wrong inside our buildings. Although outdoor air pollution is of concern, we spend 85% to 90% of our time indoors. Unfortunately indoor air can be ten times more polluted than outdoor air. Of course most of us know how to open a window, turn on an exhaust fan, open a fireplace flue and avoid breathing off-gassing paints and chemicals. Some materials and products, however, may off-gas for their lifetime, even if the odor is gone. An amazing paint stripper or bathroom cleanser loses much of its allure if we know that exposure can cause heart or liver damage. (We only have one of each, remember?)
So, on this gory note, what are we going to do about it? Quite a bit, actually. The Environmental Protection Agency (EPA), home remodelers, contractors, medical providers, Medicaid and Medicare officials, the VA and Big Insurance all realize that an integrated approach to better home environmental quality serves everyone. It certainly serves the property owner, as the greater the environmental quality of a property, the greater its asset value.
Our ’new’ economy virtually guarantees that federal and state budget offices will be cash-strapped for now and recovering for years. The concept of budget balancing through citizen service reduction is already evident through court closings on Fridays, limited library hours and reduced police and fire departments. Finding ways to reduce our need for medical care, rather than cutting our access to it, could improve the quality of life for many.
Tighter Building Codes
Building codes require commercial and residential property owners to maintain minimal levels of air flow to allow buildings to ‘breathe’. Today’s emphasis on tighter building envelopes has made adequate air ventilation a critical element of a green home. However, more intense regulation in residential buildings is surely in formation. Why? We can blame better health awareness, the poor economy and its negative affect on government revenues. Fewer revenues are pushing budget officers to try to devise ways to create budget improvements without incurring expense. With an aging population, planners are hoping to inspire us to become healthier old people who will require fewer medical care expenses. It may seem like a novel idea, but why not include healthier young people as well? It is logical to assume that whatever helps older people stay healthier may help any age resident. Cleaning up and improving the ‘invironment’ is a great start.
The EPA is developing voluntary “Healthy Indoor Environment Protocols for Home Energy Upgrades” (PDF, 22 pp., 827 K), in conjunction with the Department of Energy (DOE) Workforce Guidelines for Home Energy Upgrades (DOE Webpage on the Guidelines.). Here is their outline of the reasoning for these protocols:
The EPA protocols and DOE guidelines are intended for voluntary adoption by weatherization assistance programs, federally funded housing programs, private sector home performance contracting organizations, and others working on residential retrofit or remodeling efforts. Together, the complementary documents will: provide a robust and practical set of resources for retrofit contractors, trainers, and program administrators; help improve the quality of the work performed in this expanding industry; promote occupant health and safety; and drive consumer demand for energy efficiency retrofit services.
The EPA states that these guidelines and protocols are intended for single family, condominium and three story and under residential apartment buildings. One group that will be dramatically helped by these types of thoughtful retrofits and remodels will be asthmatics. Currently about 12.8% of Americans 18 and over have lifetime asthma with 8.2% with what is called ‘current’ asthma, or an active episode at any one time. If you live in New England these percentages are the highest, at 14.4% and 9.7% respectively. (For New England women these percentages are even worse at 16.2% and 11.7%, as women develop asthma more often than men. Go here if you would like to see the full study by the Asthma Regional Council.)
Both my parents were asthmatics but I assumed I would never develop it. Then I was 40 – which was bad enough by itself – and after drinking an ice cold soda on a 98 degree day, I began to wheeze and gasp for breath. Of course, I guessed what was happening, but I had never been diagnosed. Male athmatics are generally diagnosed by 12 but women not until they are adults. My asthma is well managed luckily, but I also have health insurance, hardwood floors, garage rather than house cats and a terrific home air filtration system. I also live in the Pacific Northwest in an area with relatively clean outdoor air. Aware of the value of ’fresh’ air, I have learned to regularly open windows and use fans.
In fact, the Kresge Foundation on December 28, 2010 posted these viewpoints derived from a study they helped fund on the importance of indoor environmental quality:
Supplementing primary and specialized care with asthma education and home-based environmental intervention can be beneficial for patients and cost-effective for health-care insurers.
This combined nonclinical approach – teaching people how to manage their asthma more effectively and addressing harmful environmental factors in the home that trigger the onset or severity of the disease – has been shown to lower medical costs by reducing expensive urgent-care visits and hospitalization.
However, expanded insurance coverage policies will be needed to pay for additional health services and supplies, such as home assessments, pest-control products, and the removal of mold and other allergens.
The 2010 policy and practice report was prepared on behalf of the Asthma Regional Council of New England (ARCNE), a program of Boston-based Health Resources in Action (HRA). The major emphasis of the ARCNE’s report is to encourage all parties to improve the indoor environment for asthmatics as (1) a better business practice and (2) to lower health care events and expenses. The suffering that can be alleviated by better indoor environmental practices is a priceless benefit not just to an asthmatic but also that person’s family.

Who has asthma?
Who has asthma? Lots of people, but the highest asthma risk was attributed by the ARCNE’s report to younger adults, lower-income adults, the unemployed, the obese and smokers. Although many asthmatics do not fit into these categories, the disease affects a disproportionate number of people at lower income levels. Of course lower incomes can also be the result of being unable to work because of chronic illness.
How Important is Tenant Education?
Residential property managers can wait for future HUD and building code regulations to address indoor environmental quality or take a more pro-active approach. Education can improve residents’ health by providing strategies and information on best home cleaning and living practices. Most medical care is delivered post-symptom, therefore helping to disseminate prevention information to building residents can be an invaluable service. There are family privacy issues that must be maintained, however, so property managers may want to review the U.S. Department of Education’s Family Educational Rights and Privacy Act (FERPA) and the Health Information Privacy Act (HIPAA) to avoid (1) breaking the law or (2) invading residents’ privacy.
Management Decisions
How can management help tenants live healthier indoor lives? Here are a few ideas:
Cut down on exposure to second hand smoke: Property managers can help residents by converting buildings to non-smoking. This will generally need to be done over time as residents who moved into a building that allowed smoking will undoubtedly be grandfathered.
Calender building service for the HVAC system: Whether a property has a master heating system or individual units in each apartment, something as seemingly simple as changing air filters and vacuuming and cleaning air vents pays big dividends for asthmatics and other residents with suppressed immune systems or lung disease. (It also prolongs equipment life.)
Convert all building repairs and maintenance to non-VOC and non-toxic products: Whether building maintenance is done in-house or contracted out, convert to green products and materials that have been certified by a reputable organization like GreenSeal.
Replace carpeting with more sustainable flooring options: Although many owners factor in the cost of replacing carpeting after just a few years, consider that next turnover as an opportunity to install a non-allergenic type of flooring with a longer life expectancy. Carpeting not only traps dirt and grime but is a favorite habitat of dust mites, which sicken many asthmatics. (Carpeting also may make it more difficult to identify and exterminate bed bugs.)
Service stove, oven and bathroom fans and make sure air vents are not covered by equipment, waste receptacles or blocked in any way. Of course, an exhaust fan is useless if no one uses it. Fans can be loud, which is why it is important to impress residents with their value. As noise is often the reason we don’t use these fans, consider replacing an old clunker with one of the new, quiet fans on the market. The decibel difference is remarkable and they are highly energy efficient.
Landscape, pest control and waste contractors: Require all vendors and sub-contractors to sign and adhere to a strictly green maintenance policy to eliminate toxic chemicals, poor practices and chemical fertilizers.
Develop a pet policy: Just as you might have ’smoking’ and ‘non-smoking’ units, consider having pet and no-pet units. Although ’pets-allowed’ buildings are popular with some residents, those with allergies may appreciate a unit designated as a lifetime pet-free zone.
Take mold prevention and eradication seriously: There are several types of mold but only some are highly toxic to everyone. The more benign molds, however, can make some asthmatics quite ill.
Institute a home hazard assessment policy: Many of the hazards in homes that affect asthmatics are not regulated and enforcement is non-existent. Unlike lead paint and asbestos, there are no required assessments, no legal reporting requirements and very little legal liability. A professional property manager, however, will want to protect the health of residents because it is the right thing to do. Taking an integrated approach to unit inspections may take a little planning but a checklist beyond smoke alarms and plumbing seals is critical.
However you decide to create a better ‘invironment’ for your residents, remember to de-tox your own home too!